YOUR PERSONAL INFORMATION AND WHAT WE DO WITH IT
Richmond Towers Communications Ltd, trading as Richmond & Towers, (the company) is committed to protecting and respecting your privacy. In legal terms we are ‘data controllers’ of individuals’ personal information and are subject to the EU General Data Protection Regulation (the GDPR), which came into force on May 25th 2018.
The purpose of this privacy notice is to fulfil the company’s obligations under the GDPR with regard to providing you with information on how we may process your personal information, how we use it and what your rights are in relation to it.
The personal information we have
We hold some or all of the following types of personal information about individuals:
Unless you are an individual with whom we trade, we will not hold any financial information about you.
We may collect your personal information in a few limited ways, namely:
Our legal basis for using your personal information
We have a legitimate interest in properly running the company and in fulfilling our contractual obligations to our clients and our GDPR obligations to you. Accordingly, personal information collected and processed by us may be used for the following purposes:
We will only send you communications which we believe to be of legitimate interest or which you have requested. These may include newsletters, media information, company and client information.
We do not sell your personal information to other organisations.
Where applicable, we will only share your personal information for the purposes of fulfilment, eg. with a mailing house or logistics company distributing communications on our behalf.
How long we keep your personal information for
We hold your information only as long as is necessary for each purpose we use it. If we are contacting you on as regular or ongoing basis your information will be held while that communication continues. This is subject to regular review and data will be deleted if regular communication has ceased. If we have your information for a once-only need, such as competition prize distribution, it will be deleted once that need has ended.
How we keep your personal information
We may keep your information in the following ways:
Your rights in relation to your personal information
You have rights in relation to the personal information we have about you. You have the right to:
You can exercise all of these rights free of charge. Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply, for example, if we can show our processing is necessary for a lawful purpose set out in this privacy notice.
The company’s contact details for exercising these rights are set out below.
Contact and further information
If you have any queries about this privacy notice or how we process your personal information, or if you wish to exercise any of your rights under applicable law, you may contact the data controller:
If you have concerns about the way we handle your personal information, you can contact the Information Commissioner’s Office or raise a complaint at www.ico.org.uk/concerns, or call its helpline on 0303 1113. You can find out more about your rights under applicable data protection legislation from the Information Commissioner’s Office website: www.ico.org.uk