Some brands survive, indeed thrive, by being stubbornly resistant to change. Tunnock’s caramel wafers spring to mind as a success story built on staying familiar. But most feel the need for reinvention, at least occasionally, to maintain both appeal and relevance. Our client Fisherman’s Friend is a case in point. At first glance you might think that nothing has changed on its iconic pack in the last 50 years. But a closer inspection shows that actually, it has been subtly renewing its appeal on a regular basis, with tweaks and touches that keep it contemporary enough to appeal to audiences across the globe. Most agencies are not brands at all, just company names. But among the few that are brand contenders in the PR world, Richmond Towers stands out, if nothing else though sheer longevity. When Suzanne Richmond and Marjorie Towers started their business in 1930, as with many partnerships, their surnames became the company name, and so it has continued for the next 87 years. Our 2017 rebrand is at first glance, simply the addition of an ampersand and thus, you might think, not worth making much of a fuss about. But what it does is focus the attention on people. Richmond & Towers can only be about people. And that’s why we have made the change. An agency is nothing more than the accumulated expertise and ability of its people, yet its surprising how few agencies seem proud of this. We think we have the best team of people in the business at Richmond & Towers and are happy for the brand spotlight to be on them.
Richmond & Towers (R&T) has secured briefs from whisky makers based in Norfolk and the foothills of the Himalayas, both of which are looking to leverage the agency’s best in class drinks trade and whisky PR credentials. The 100% employee-owned PR and social agency will provide UK and global communications… Read more
We have been awarded the PRCA Gold CMS Award for achieving CMS certification for 17 years of continued excellence. The Communications Management Standard (CMS) is awarded by the PRCA (Public Relations and Communications Association) to companies who demonstrate operational excellence. We are audited annually and scored on nine core areas… Read more
We can’t lie – it’s been a great start to 2023. And now we’re almost halfway through the year, we wanted to fill you in on what’s been keeping us busy. We’ve had plenty to celebrate over the last couple of months: amazing new clients, incredible award wins… a brand-spanking-new… Read more